COURSE OVERVIEW

A course designed to help managers develop their existing skills and knowledge and improve their effectiveness in leading a team. Participants will learn how their leadership style impacts not only on their personal effectiveness but also on their team. Participants will also learn a range of techniques and skills to successfully influence and achieve positive outcomes in any situation and environment to engage the hearts and minds of others.

Who should attend?

This programme is aimed at managers wishing to develop their skills as leaders and equip them with the competencies needed to take on a senior role.

CONTENT

• Understanding the difference between leading and managing
• Self awareness and understanding of how your behaviour affects the actions of others
• Leadership styles - developing style flexibility
• Performance management - managing difficult people, challenge
• Different personality types
• Motivation
• The importance of communication - and the pitfalls
• Self management and organisation
• Developing people
• Managing managers

Our courses are practical, lively and participative. There will be a minimum of 6 delegates but no more then 12 on any course so individual attention is assured. Participants will receive a full workbook covering all areas covered to use as reference for the future.